By the co-author of The easy Guide to Your Walt Disney World Visit 2020, the best-reviewed Disney World guidebook series ever.

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Category — t. Disney’s MyMagic+ Project and Expansion Plans

New Dining Cancellation Policy at Walt Disney World

NEW $10 FEE PER PERSON FOR NOT CANCELLING TABLE SERVICE RESERVATIONS AT WALT DISNEY WORLD

Dessert at Akershus from yourfirstvisit.netCrack commenter DisneyDiningAgent weighed in a few days ago with the new Disney World table service cancellation policy that will kick in for reservations made beginning 10/31.

He quotes the new policy:

“…Adjustments will be made to the Walt Disney World Resort cancellation policy beginning October 31.

At that time, all table-service locations at Walt Disney World Resort (including Operating Participants) will begin using the cancellation policy already in place at select restaurants on property.

Beginning October 31, when booking a reservation at these restaurants, Guests will be required to provide a credit card to hold a reservation. A charge of $10 per person will be applied if the cancellation is not made at least one day in advance.”

(Emphasis added; “Operating Participants” means restaurants on property not owned by Disney who let Disney reserve for them; restaurants that require pre-payment of the entire meal will continue to penalize the entire cost for no-shows.)

DisneyDiningAgent further notes what the memo says about how to cancel:

A special phone line that only handles dining cancellations is available for Guest convenience: 407-WDW-CNCL.

Dining reservations may be booked or cancelled by visiting any table-service restaurant podium, Walt Disney World Resort Hotel concierge or Guest Relations, or by calling 407-WDW-DINE or DVC Member Services (for Members only, 800-800-9800). Guests may also make and cancel reservations by visiting http://www.DisneyWorld.com/Dining.

This new policy, I suspect, is partly related to FastPass+.

WHY DISNEY IS CHANGING ITS TABLE SERVICE CANCELLATION POLICY

Dining with the Stars at the Crystal Palace in the Magic Kingdom from yourfirstvisit.netDisney has been fine-tuning its dining cancellation policy for a while now.  Savvy travelers know that they need to book the most popular table service venues months ahead.

This means committing to a location, and some people, unwilling to do so, make multiple reservations at different locations instead.  This takes possibilities for other people out of inventory, limiting their ability to have the best trip. So Disney for a while now has had cancellation penalties at its most popular and most expensive restaurants.

The new cancellation policy broadens penalties to everywhere, and is meant–I suspect–to reduce double booking even more by creating an across-the-board penalty for forgetting to clean them up.

Disney could have made this change a while ago…so why now?  Two reasons, I suspect.

  1. First, the linking of everything into MyDisneyExperience has made it more clear just how much double booking there is
  2. Second, since Fastpass+ lets people commit to a park 60 days ahead (or at least it will when fully operational) more people will understand the value of making these dining choices early…and will be annoyed with no availability

The most popular Disney World table-service restaurants will still largely book out more than 60 days ahead…but with fewer double bookings, more people will get to enjoy them…whenever they book them!

October 14, 2013   8 Comments

FastPass+ and MagicBands: A Report on My Field Trip and Other Stuff, Part Two

Note: this is the second part of the report on my experiences with MagicBands and FastPass+ a couple of weeks ago.  It’s basically a trip report.  The first part—more substantive and about the overall program—is here.

MagicBand and FastPass+ Trip Report from yourfirstvisit.net I’ve been paying attention to MyMagic+ and FastPass+  for years—so far as I can tell, my first post about what we now know as MyMagic+ and FastPass+  was almost three and a half years ago. (Click the link to see how far off I was!)

Invitation-only testing of FastPass+ began late last year, with a particularly large group invited this summer.

I didn’t expect to be lucky enough to be invited—I’d used up most of my luck when I married lovely wife Amy Girl, and the rest at a Stroh’s beer contest at the Pub in Ida Noyes Hall way back in college, where I won 5 raffle prizes, including the Grand Prize, First Prize and Second Prize…

But I really really wanted to test them—the MagicBands and FastPass+, not Stroh’s–both so I could tell readers about the experience, and could form an opinion on information systems readiness.

So I was delighted to read on PortOrleans.org that all September visitors to Port Orleans Riverside with arrival dates after 9/3 would get a chance to test MagicBands and FastPass+!

I immediately booked a later September quick two-night visit to Riverside.  It showed up right away in MyDisneyExperience (I had already linked everything up, including my annual pass, in earlier 2013; you need both tickets and a Disney hotel booked and linked to use FastPass+–see this and this) and I was booking FastPass+ within minutes.

You don’t, by the way, have to wait to be invited.  I’m not even sure invitations are going out anymore—I found out online, then got both email and UPS invites.  See this.

Like an idiot, I did my first round of FastPass+ reservations before I booked my flight, based on the logic at the end of this page. Then I booked my flight, discovering they were unusually lousy and expensive—it turns out a lot of people were going from Northeast Ohio that weekend to a convention in Orlando—then changed up my selections for both Friday (at the Magic Kingdom) and Sunday (at Epcot) to match my arrival and departure times.

The press of the real job and my required professional reading meant I couldn’t stay any longer or get there any sooner, and I was particularly bummed to have to abandon my FastPass+ for Illuminations Sunday—as I would be changing planes in Newark then…

So the way it works is first you pick the people in your party you are selecting FastPass+ for, then pick a date, then a park.  There’s a lot of not-too-obvious “Next” buttons at the top and bottom of the pages, but you get used to these quickly.

You are then presented with a list of FastPass+ you can book in that park that day, and you select up to three—you have the opportunity to prioritize them, but I didn’t test that part.  I (almost entirely) picked stuff that builds heavy lines, especially offerings that aren’t available in the traditional Fastpass program—e.g. Enchanted Tales with Belle, Fantasmic, and the lamented Illuminations.

FastPass+ Options from yourfirstvisit.netDisney then offers you four options for these FastPass+ choices—and not all of them may be in all the options.  One is recommended as “Best Match!” and the others are labeled some subset of “Option A” through “Option D”.

Since I wanted late Friday (flight), late Saturday (for a more efficient tour with Fantasmic) and mid-day Sunday (flight) I ended up picking something other than “Best Match” Friday and Sunday.

The offers were pretty tight.  FastPass+ windows are one hour, but there’s no “two hours between Fastpasses” rule when using them.  Typically among the offers two of my three experiences were in consecutive hours, and the third was separated by an hour.

This whole scheduling thing was easy for me, by the way, because it was a solo trip, so I didn’t have to negotiate preferences with anyone. I could focus on my favorites what I thought I needed to test for my readers.  I’m at Disney World 6 or more times a year, and most of those trips are solo. I can’t afford to bring the whole family, and I’m often on so very specific an agenda—like on this trip—that I drive my family crazy anyway…

More boring details on this topic are here… but now that I think of it, I haven’t had all that solo a 2013 at Walt Disney World—

Amy Girl and Little PansyMy January/February trip was solo, but the February/March visit included Amy Girl…

Test Niecelets…and the Test Niecelets…

Lilo and Stitch Best Friends Character Breakfast at ‘Ohana with my son ted… the May visit was partially solo and partially with Son #1…

Me and Son Number 2 and Belle…and the August visit was partially solo and partially with Son # 2.

Maybe as this site matures I’m less of a pain to visit with….no, that can’t be it.

So anyway by this point I had the hotel and lousy air reservations, the cheapest rental car available in the terminal, and my FastPass+ reservations.

MagicBand Colors from yourfirstvisit.netNext was ordering and customizing my MagicBands, which was much easier than I thought it would be.  (FastPass+ was easy but took a lot of screens; the MagicBand was just easy.)

It arrived pretty quickly in a plain brown box, like—I imagine, I have no experience with this—a porn stash.  More details on customizing your MagicBands are here.

Next was on-line check-in.  I went through the screens, asking for a corner room near transportation (most corner rooms at the moderates have two windows).

I got an error message at the end saying that on-line check-in hadn’t worked, and didn’t get the usual confirming email, but when I went back in to try again later, I was warned that “someone else in my party had already done on-line check-in and that if I continued the stored credit card might be changed.”  Or something.  Well, we can’t have that, so I just let it go.   For such a short trip, I didn’t really care where my room was…

First tweetsAt some point in the middle of all this I signed up for twitter for the first time ever (@yourfirstvisit) and promised to tweet my way through my test of FastPass+ and MagicBands.

I had at least 75 followers LOL by the time I arrived!  The best part of tweeting about this—when I remembered to do so—is that I didn’t have to take as many notes…by which I mean I took no notes.

Look, people, with twitter in one hand and the new camera in the other, what more do you want of me? Plus there were Incidents–most involving bathrooms–and even blood. And I printed out all my twiddling as an aide memoire…

The day before departure I checked in for my flight—and there were no free seats available for assignment left, and a notice popped up asking if I could go at another time…

Those together were a bad sign, suggesting that the flight was overbooked.  The worst spot to be in when a flight is overbooked is to have no assigned seats, so I bit the bullet and paid for upgraded seats both ways. This was not a visit where being bumped to a different flight was gonna work! So it was like Universal Express…

Friday morning dawned with thunderstorms rolling across Lake Erie north of the airport. They did not, however, affect the families, conventioneers, and MagicBand testers on the flight.

I was a little bummed that even with the very high starting price and the add of the upgraded seats, I still ended up in Boarding Group Number 5.  Only felons boarded later. But though the flight was full I still found a place for my rolley-bag.

The first ten years of my working life as a strategy consultant at McKinsey, I was on the road 120 nights a year, and airlines and hotels treated me like a god. Lately, not so much.

The usual at MCO, and around noon I rolled into Port Orleans Riverside. It seemed like my on-line reservation in fact hadn’t gone through—though I was there when I said I would be, the stuff wasn’t already printed out, etc.

But I still got a corner room near transportation—in Building 37, which is in Alligator Bayou near the North Depot bus stop.  So maybe it did work…

As soon as I’d checked in I put on my MagicBand (it was a little tricky at first to put on single-handed…most people won’t have to deal with this problem!) and went off to buy something with it!

Specifically, I went to the concierge desk right there in the lobby and got tickets for the Mickey’s Not-So-Scary Halloween Party that night.

The MagicBand worked like a charm. You hold it up to a reader, wait for the cast member to remember to turn the reader on, hold it up to the reader again, wait for the cast member to remember to tap something on their side, then enter your PIN number (which you will have set before or at the time of check-in).

Everything I  bought at WDW on this trip I bought using the MagicBand. All in it’s faster and simpler than charging to your room and signing the charge slip, even though it doesn’t feel all that fast.  And it’ll get even faster as the cast members get more used to the workflow.

My MagicBand from yourfirstvisit.net In the applications that you care about, it’s the Mickey head on the MagicBand that does the work, and it needs to be pretty close to the RFID  reader—whether the reader is a park turnstile, FastPass+ return reader, cash register reader, room lock, or resort vehicle gate reader.

I never did quite figure out the best place for the Mickey head.  You want the MagicBand on the opposite wrist of the finger you use for the ticket reader (so you can get both read at once) but beyond that you may be twisting it about on your wrist.

For purchases, it seemed to work best to have the Mickey head at the bottom of my wrist—that is, the opposite of where most people wear their watch faces.

But when using it as a room key, and on the readers that let you back into your resort hotel if you are driving, having it in the outside of the wrist “karate chop” position worked better.

Off to the room, which was about as far as from the main services at Riverside as it could be, but right around the corner from both a quiet pool and bus stop.  The MagicBand worked great at getting me in.

Over the past year, room locks have been replaced with RFID readers across WDW, and they are almost done.  (This really threw off Amy Girl during our Old Key West visit last December—while I was off with the boys, she actually took the lock apart looking for the slot to stick her room key into.)

Since I’ve locked myself out of my rooms at all of the large moderates over the years, and only when staying as far as I could be from replacement keys, I was happy to never take the MagicBand off except when I went off property to work at one of the Starbucks I frequent on such visits.

Others will take their MagicBands off except when they are directly using them. And others won’t wear them at all–it works just fine without being on your wrist—you can stick it in a pocket or purse like an oversized watch, and pull it out as needed.

The first thing I did in my room was take all the usual room shots I do.  I’d just stayed in and rewritten my review of the Alligator Bayou rooms from my visit in November 2012, but the new camera gets such better shots that I took more to replace the phone-camera shots in the other review.  Haven’t gotten to that yet.

Old Camera Alligator BayouAbove is an example of Alligator Bayou rooms from the old camera…

Alligator Bayou New Camera…and the new one.

My FastPass+ for Friday were set up as Space Mountain 2-3p, then Peter Pan 4-5, Enchanted Tales with Belle 5-6, and Under the Sea: Journey of the Little Mermaid 6 til park close at 7p.  (The fourth FastPass+ was a bonus offered after I signed up for the other 3; I’d seen it on our December trip, and in Disney’s California Adventure, was underwhelmed, and so planned to skip it.)

Quiet Pool Port Orleans Riverside Alligator BayouSo I got on my laptop and logged into MyDisneyExperience and changed my Space Mountain FastPass+ from 2-3 to 3-4, which created enough time to go do some work reading at the quiet pool!

I had no trouble changing the times of such rides on my visit, but don’t expect that it will be so easy once more people are using FastPass+.

Then it was off to the Magic Kingdom!  By bus, as pretty much always, since driving to MK adds time.  I’d planned the trip to miss the tail of the 3p parade.  I didn’t, but made my way to Tomorrowland mostly through the stores on the east side of Main Street, so had no trouble.

Crowds at the Magic Kingdom were light, as they usually are on September days when the Halloween Party closes the park at 7p.

The FastPass+ reader on Space Mountain worked like a charm, and I was on and off the ride quite easily! Of course, posted stand-by waits were only 15 minutes, so I didn’t really need a FastPass+…but this was a test!  And in the interests of science, I rode it again, standby.

Then I grabbed a late lunch at Cosmic Ray’s, then off to Peter Pan and Fastpass+ there, and then Splash Mountain!  FastPass+ worked great on Peter Pan! Like on Space Mountain, standby lines were short—ten minutes on Big Thunder and Splash Mountains!  September is really a great time to go for repeat visitors.

I warn first timers off of the month, though—that whole “peak of the hurricane season” thingy. Not much of a hurricane season this year (so far)—but good planning is based on what reasonably might happen, not what in fact does happen, cause you can’t know that when you plan.

For some reason I hadn’t been to the new Tangled area on my May or August trips, so I checked that out.  It really opens up this corner of the park in an almost unrecognizable way!

I also gave the new Tangled bathrooms a look.  The decorations in them include frying pans!   Kerri wanted me to tweet a photo, but I think taking photos in a Disney World bathroom, besides being icky,  is grounds to be banned for life, so I declined.

kerriNext was the FastPass+ for Enchanted Tales with Belle.  I had plenty of time, so decided to check the bathrooms near Gaston’s Tavern for any hitherto-unnoticed cooking implements.

But my crocs were just about tread-less (I’d planned to buy a new set of Mickey crocs on this visit) and I slipped in the Gaston baths, tearing up my upper arm in a spot I couldn’t see (and I didn’t think to look at the wound in the mirror).  So I grabbed some paper towels and used them as a pressure bandage, which didn’t seem to have much effect on the frank bleeding.  So still holding the bandage, with blood dripping down my arm, I started making my way to the first aid station near the Crystal Palace, glum that perhaps my evening was over.

The bleeding stopped around a hundred feet from the aid station, so I turned around and headed back to Belle.  My FastPass+ was about to expire. Though I looked like roadkill, I really wanted to see how FastPass+ worked in Belle…and see Belle again, on whom I have almost as big a crush as I do on Ariel.  Plus I wasn’t gonna be the center of anyone’s attention, right? So it didn’t matter that my arm was a bloody mess…

The FastPass+ line for Enchanted Tales with Belle goes down the left side and along the building—you enter the ride in Maurice’s workshop—the room with the magic door.

The door did its usual magic, and we went into the room where Mrs. Potts is helped out by cast members in recruiting the troupe for the re-creation of Belle’s tale.

I was almost immediately picked by the cast member to play Suit of Armor.  I didn’t see much value to the yourfirstvisit.net brand (I was wearing one of the “yourfirstvisit.net” t-shirts Amy Girl and the boys had gotten me a couple of Christmases ago) from ducking out…so I didn’t.  So much for not being the center of attention.

So there are now a lot of family videos of the darling playlet that’s the heart of Enchanted Tales with Belle that show a Suit of Armor with an oddly bloody arm…. but a great t-shirt!

Helping Out at Enchanted Tales with Belle from yourfirstvisit.netI did not do a very good job in the role—there was a cast member assigned to me seemingly full time to keep me on cue, and I believe Lumiere yelled at me at one point—but I still got to do a photo with Belle!

I was by this point a little shell-shocked and very bummed that MK remains a dry park.  At the other parks I woulda had two or three drinks by now.  Instead I rode Splash Mountain and Big Thunder Mountain again, got my Mickey’s Not-So-Scary Halloween Party wristbands and program, and wandered around taking photos of costumes for the Magical Blogorail Teal post on the topic the upcoming week.

It’d been a tough week on the real job, and I was getting pretty tired. Plus perhaps I was weak from loss of blood 🙂 .  I watched the Boo to You parade, checked out the Woody and Jess dance party, and had myself ensconced in a chair I’d scored at the upper level of the Main Street train station at 8.50p to wait for the 9.30 “HalloWishes” fireworks, which I love and wanted to shoot for the review. I’d never, ever, gotten a chair here before.

I woke with a start at 9.10p.  Perhaps I had been snoring.  I never do that at home, but have been known to purr quite loudly. Anyway I punted on the fireworks and headed back to Port Orleans Riverside and went to bed…

Saturday I slept in til 8.30a and worked on the site until it was time to head to the Studios.

I had  FastPass+ for Toy Story Midway Mania from 4.40 to 5.40p, then Rock N’ Roller Coaster from 6.25 to 7.25p, then Fanstasmic—for an 8p show—from 7.25 til 7.45p.

I saw Toy Story Mania—I’d never seen it after 1p before, this FastPass+ stuff is kinda cool—and then sang along to Mulch, Sweat and Shears, somewhat to my astonishment.

There were thousands of oddly dressed people about—the women were dressed most typically as 20’s flappers or as 30’s femme fatales, the men less identifiably so, but with suspenders—and I couldn’t figure out why…the Studios was an odd place for a themed wedding reception, which was all I could think of.  (Though it’s not clear to me where a good place for a themed wedding reception would be…)

Or perhaps it was a protest over Art of Animation replacing Pop Century’s “Legendary Years” buildings?

Mystified, I then I ate at the ABC Commissary (because Backlot Express closed just when I got there).

FastPass+ on Rock 'N Roller Coaster from yourfirstvisit.net Then Rock N Roller, where the FastPass+ reader didn’t work, but they let me into the Fastpass return line anyway, and sitting next to me was one of the oddly dressed.  He told me—before we started screaming–that it was “Dapper Day” at the Studios, and things became clearer.

Or to be more honest, one mystery was replaced with another.

Off Rock N’ Roller I started loitering by Fantasmic, drinking.  Though the Studios weren’t crowded, I’d seen people lining up at 6.30 for the 8p show. My goal—in the service of you, dear reader—was to use my FastPass+ at near the last minute to see what kind of seats I’d get then.   So I went to the return line at 7.40 (my FastPass+ was good til 7.45.)

The Fantasmic FastPass+ seats are in the center section, left, and are just fine (and the Fantasmic Dinner Show seats, just to the right of them, are MUCH better than they used to be). As at Rock N’ Roller, the FastPass+ reader did not read my MagicBand, and as at Rock ‘ Roller, they let me in anyway.

Disney needs to get that fixed…

My seats were just fine, and larger family groups could have easily come in at this time and found good seats, too.

Fantasmic itself was a bit of a disappointment.  The war canoe torches kept going out, the Prince and Princess raft lights did not work—leading to dancing in the dark—and the grand finale found the characters on the island, rather than on Steamboat Willie.  But the crowd was delighted even so.

Back to hotel, and to bed.

Sunday morning I slept in til 6a or so, rescheduled my Soarin FastPass+ at Epcot from 9a til 1p, which moved my other FastPass+ at Test Track and Mission Space (not needed, but I hadn’t ridden it in a while) to 11-12 and 12-1, checked out of the hotel, and worked at the Starbucks in Kissimmee until it was time to go to Epcot.

FastPass+ on Test Track from yourfirstvisit.net My plan was to do Test Track at 11.55a, then Mission Space between noon and 1p,  then Soarin at 1.05p.  This almost worked, but something went wrong at Soarin, and the cast member told me that FastPass waits were in excess of 30 minutes and climbing fast (standby waits went from 80 to 140 minutes at the same time).

I didn’t want to risk my flight, so I bought my new crocs and left the park.  Off to MCO, turned in the rental, plane delayed by thunderstorms, off to Newark to change planes, left my Kindle behind on the Orlando plane, Cleveland plane delayed by mechanical difficulties, new plane, home in Rocky River, Ohio at midnight, somewhat cranky but delighted that I’d had a chance to experience MagicBands and FastPass+!

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October 9, 2013   31 Comments

Fastpass+ and MagicBands: A Report on My Field Trip and Other Stuff

What You Need to Know About Fastpass+ from yourfirstvisit.netSo last weekend I raced off to Walt Disney World to be a tester of MagicBands and FastPass+–both part of the emerging MyMagic+ offering at Walt Disney World.

FastPass+, which permits you—well, for now, those of you in the test–to reserve times to visit rides up to 60 days ahead, is the heart of MyMagic+, and what I was really interested in testing.

The short version is that my test went fine, (the photos on this page are from that visit–rides that I saw using FastPass+) but I’m still not sure how all this will shake out for typical first-time visitors to Walt Disney World who may never return. (A more detailed moment-by-moment “trip report” is here.)

From p89 of 2014 TUGI already knew going in that there would remain several key questions that won’t be fully answered until full roll out of the program—and maybe not even until a while after that:

  • How many “headliner” Fastpass+ per day can people get?  Will this vary for on and off-site hotels, and, for on-site visitors, by hotel class?  In the test, all on-site hotels are treated the same, and you can get three headliners a day.  Will that stay the same? See the excerpt above from the The Unofficial Guide to Walt Disney World 2014 (click it to enlarge it) for some speculation that it might not.
  • Will the parks still be relatively un-crowded at opening? I can think of three or four reasons why they might stay that way, and three or four why they might not.  This is partly a technical question (how many FastPass+ windows will be offered at 9a) and partly behavioral—how many people will grab those slots, and having grabbed them, get out of bed in time to use them?

FastPass+ on Rock 'N Roller Coaster from yourfirstvisit.netTo these open questions—which the test couldn’t answer and I didn’t expect it to—a third question emerged that I should have thought of before, which is how many people will actually reserve Fastpass+ anyway?

This is important, as it has implications for how many regular Fastpasses will be available to be pulled on the day of visit.  (Based on Disney’s current terms of service, at full rollout you’ll be able to use one or the other, but not both.  During the test so far, you’ve been able to use both, though this could change at any time.)

FastPass+ on Test Track from yourfirstvisit.netI started thinking of this because of Steve Russo’s recent post on MousePlanet, which quotes an inside source– “Admiral Boom,” no less!–as follows:

“The premise is that we can take some percentage of the FastPasses available in the parks and turn them over to the vacation planners, to be used as a perk for pre-planning one’s stay (and/or for staying on property).

The goal is to minimize the impact of doing that to the already successful, current program. In the end, one will still be able to walk into a park and get FastPasses, just like we can today…

By the way, we don’t expect pre-arranged FastPasses to be a major item. Studies have shown us that the majority of our guests don’t want to pre-plan their vacations to that level.”

Helping Out at Enchanted Tales with Belle from yourfirstvisit.netIf this holds up—especially the last point–FastPass+ may have a smaller impact on visits than many of us have been thinking.

But maybe not.  It’s a matter of headliner capacity.  If relatively few use Fastpass+, but all of them book headliners, it may be that you can get a Fastpass on the day of visit for Mickey’s PhilharMagic…but not for the headliners.

Moment of TruthThere’s still no official word on the general release of FastPass+ to everybody.

One of the questions I did expect to be able to test last weekend was how well the system worked.  For me, it largely worked fine, but not perfectly.  I was able to make multiple changes, some on the fly, and most—but not all—MagicBand FastPass+ readers worked.

The fact that they didn’t all work tells me there’s still bugs to be fixed…which tells me that FastPass+ won’t be fully rolled out for everyone probably until 2014.

RFID Readers at EpcotMultiple reports have been coming in that visitors to the test resorts are now able to book FastPass+ for visits beginning in November.  That’s a good sign.

And on Tuesday, Disney CEO Bob Iger at the Goldman Sachs Communacopia Conference said that Fastpass+ will be “fully rolled out fairly soon…”

I’m trying to not read too much into the word “soon….”

Meanwhile, a more detailed moment-by-moment “trip report” is here.

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September 26, 2013   39 Comments

Many More Disney World Resorts to Be Added to Fastpass+ Test

DISNEY RESORTS TO BE ADDED TO FASTPASS+ TESTING

What You Need to Know About Fastpass+ from yourfirstvisit.netAs predicted by the “Mysterious A” on this site almost a month ago, reported on disboards.com a couple of days ago and other sites since, and confirmed by Kerri, one of my twitter followers who got FastPass+ for Coronado Springs for an October 31 arrival date, the number of resorts in the current FastPass+ test will be hugely expanded over the next month or so.

Below are resorts already in the test, and after that the arrival dates on which others will be added.

No one knows for sure if the test will continue after the announced end date of October 31.  Most expect it to do so; others think it will be on hold after 10/31 until after the Christmas/New Years holiday weeks.

Me?  Well, on September 12, Jay Rasulo, Disney CFO, said this at the Bank of America Merrill Lynch 2013 Media, Communications & Entertainment Conference:

“…By the end of the first quarter of fiscal 2014 we will have substantial [Fastpass+] coverage of our resort guests…” (p10)

Disney’s first fiscal quarter end is at the end of December 2014, so I find it hard to interpret Rasulo’s comments as supporting any other interpretation than that FastPass+ availability will continue after 10/31 at most or all of the resorts in, or entering, the test.

That is, I think FastPass+ will continue to be largely available to Walt Disney World resort hotel guests after October 31st.

Center Court at Disney's All-Star Sports Resort from yourfirstvisit.netAnd for everybody else?  Well, here’s what Jay said about that, continuing the same answer quoted above: “and ultimately all guests who visit the property…”  So everybody else is still in the “ultimately someday” category.

RESORTS ALREADY IN THE TEST

  • Disney’s Animal Kingdom Lodge – Jambo House
  • Disney’s Animal Kingdom Villas – Jambo House
  • Disney’s Art of Animation Resort
  • Disney’s Beach Club Resort
  • Disney’s Beach Club Villas
  • Disney’s Contemporary Resort
  • Disney’s Polynesian Resort
  • Disney’s Pop Century Resort
  • Disney’s Port Orleans Resort – Riverside
  • Disney’s Yacht Club Resort

RESORTS TO BE ADDED, BY ARRIVAL DATE

September 30

  • Disney’s Animal Kingdom Lodge – Kidani Village
  • Disney’s All-Star Movies Resort
  • Bay Lake Tower at Disney’s Contemporary Resort
  • Disney’s Grand Floridian Resort and Spa
  • Disney’s Port Orleans Resort – French Quarter

October 7

  • Disney’s All-Star Sports Resort
  • Disney’s BoardWalk Inn
  • Disney’s BoardWalk Villas
  • Disney’s Caribbean Beach Resort

October 14

  • Disney’s All-Star Music Resort
  • Disney’s Coronado Springs Resort
  • Disney’s Old Key West Resort
  • Disney’s Wilderness Lodge
  • Villas at Disney’s Wilderness Lodge

October 21

  • Disney’s Fort Wilderness Resort and Campground
  • Disney’s Saratoga Springs Resort and Spa

October 23

  • The Villas at Disney’s Grand Floridian Resort and Spa

For more on Fastpass+, see this and this.

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September 16, 2013   37 Comments

More Detail on Disney World’s MagicBands

“MagicBands” are Walt Disney World wristbands that take the place of Disney World hotel rooms keys, park tickets, and–for now–Fastpass+.

MagicBand Colors from yourfirstvisit.netMagicBands have been in a limited test for a while, and I’ll be testing mine in a couple of weeks, as part of a bigger September and October test.

(See this and its links for more on MagicBands and Fastpass+.)

In this post, I’m just detailing–memorializing for history??–the ordering and delivery process.

ORDERING AND CUSTOMIZING YOUR DISNEY WORLD MAGICBAND

To order a MagicBand, you have to be in the test.  See the link above to see how you find out if you are in.

If you are in, then you can customize your MagicBand on MyDisneyExperience.com once you’ve logged in.

There’s multiple color options you can choose from among–you can pick the same color for everyone in your group, or mix and match.  See the image at the top of the page for the colors available.

In addition, you can add text that will show on the inside of the Magic Band–both fun, and handy if your kids (or husband) all want the same color.

MagicBand Inside Personalization from yourfirstvisit.netThe text is limited to nine characters, so I couldn’t put on mine “Dave Shute”–just “Dave Shut.”  So I opted for “Dave.” (I hear there’s a movement to convince Disney add more characters, so that my MagicBand could read “Dave, Shut Up.”)

GETTING YOUR MAGICBAND FOR WALT DISNEY WORLD

MagicBand UPS Box from yourfirstvisit.netA few days later this parcel–about the size of a shoe box–came in the mail.

MagicBand Box from yourfirstvisit.netInside you’ll find the MagicBand box–which, frankly, I like even more than the MagicBand…

Room for More MagicBands from yourfirstvisit.netMy trip is solo this time–though I’m hoping to connect with Josh, as I owe him lunch–so my MagicBand sat in regal yet lonely splendor in the box.

MagicBand from yourfirstvisit.netHere’s how it looks right out of the box…

My MagicBand from yourfirstvisit.net…and on my wrist.

I’ll be using it–and my Fastpass+–in later September: the 20th at the Magic Kingdom, 21st at Hollywood Studios, and 22nd at Epcot.

So since I’ll probably be posting and tweeting about the MagicBand and my overall experience with Fastpass+ (which I haven’t had a chance to test til now), you should probably…

….follow yourfirstvisit.net on Facebook or Twitter!

September 8, 2013   50 Comments

Invitations to Disney World’s FastPass+ Tests

What You Need to Know About Fastpass+ from yourfirstvisit.netAs you may have seen from What You Need to Know Now About FastPass+ and Frequently Asked Questions about FastPass+, one way to find out if you’ve been invited to Disney World’s tests of FastPass+ is simply to sign in to MyDisneyExperience.com, link up your reservations and tickets, and see what you are offered.

This is what I did, and how I found out about my own FastPass+ eligibility.

But you may also get an email, a UPS letter, or both.

EMAIL NOTIFICATION OF YOUR ELIGIBILITY FOR DISNEY WORLD’S MYMAGIC+ TEST

The email I got is below. Click it to enlarge it, and note that it’s personalized to our visit.

FastPass+ Invitation Email from yourfirstvisit.net

UPS NOTIFICATION OF YOUR ELIGIBILITY FOR DISNEY WORLD’S MYMAGIC+ TEST

I also got a letter from UPS–so if you are counting at home, I found out myself first and signed up then, then got a letter, and then got an email.

FastPass+ UPS Envelope Invitation from yourfirstvisit.netThe UPS envelope has–on both front and back, though I’m just showing the back–something that’s different than most UPS mailings…note the left side, center.

The front page of the UPS letter (below) is similar to the first part of the email (as always, click the images to enlarge.)

Fastpass+ Letter Page 1 from yourfirstvisit.netThe second page, below, is like the second half of the email–tightly personalized.

Fastpass+ Letter Page 2 from yourfirstvisit.net

Note that both the letter and email have the steps you have to go through–which is what everybody needs!

So you might find out you are eligible for the FastPass+ test by logging in to MyDisneyExperience, you might find out via email, you might find out via UPS–and you might find out all three ways!

MagicBand from yourfirstvisit.netAnd, if you are eligible–once you go through and do everything…you’ll have your FastPass+ and your MagicBand!

Follow yourfirstvisit.net on Facebook or Twitter!

September 3, 2013   32 Comments