2013 WALT DISNEY WORLD CHEAT SHEET James McC. emailed last year to thank me for this site, and among other things said “It really helped, it was kind of like a cheat sheet.” [pinit] A “Cheat Sheet” is a “concise set of notes used for quick reference” and is a great description of what the site is […]
The Day Job…
For those of you curious about the day job I’ve referred to now and then–here’s a link to a YouTube video about the project I’m helping out with right now! The guy in the video is not me…but he did hire me at McKinsey a while back when he was the managing partner of McKinsey’s Cleveland office, and he and I have been […]
NextGen and Personalization at Walt Disney World: Musings from the 2012 Disney Analytics and Optimization Summit
PERSONALIZATION AND DISNEY WORLD’S NEXTGEN PROJECT Disney’s NextGen project has several parts. Most widely discussed is the planned ability to reserve ride times, parade spots, etc., from home months ahead (people are currently calling this the “FASTPASS+” program). The part people have been seeing for a while is enhancements to the experience of waiting in […]
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