There’s been speculation by all who can do math for years now that FastPass+ might need to be restricted to one “headliner” per day for everyone to get a chance at these most popular Walt Disney World rides. See, for example, this. Until lately, this has not been an issue among the Fastpass+ tests. But while making […]

I like getting surveys from Walt Disney World–not the ones about satisfaction with the hotels, because they are too long and boring, but the ones about real business issues, like this one about room deals. These surveys about real issues help to illuminate what Disney is thinking about. So I’m getting ready for my second test […]